Customer acknowledgement:
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors. By submitting my order to Printing.coop I agree to the Printing.coop Terms and Conditions set out below.
Printing.coop Terms and Conditions:
IMPORTANT NOTICE
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. Printing.coop RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
By placing an order with Printing.coop you agree to be bound by the following terms and conditions. By registering online and by placing any orders thereafter you agree to accept all terms and conditions of this agreement and create a legally binding contract with Printing.coop for printing services, and will be responsible for payment in full as outlined in this agreement. If you do not agree to these Terms and Conditions, do not use any portion of this site.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process. Printing.coop is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size
Quotes and Estimates
Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.
Payment Terms
All orders must be prepaid due to the speed of our turnaround. Under NO conditions does Printing.coop print on terms or extend credit. I authorize to have my credit card transacted to prepay for the orders that I have placed through the Printing.coop website. In the case of disputes or chargeback’s, the client will be responsible for any fees charged to Printing.coop by the Merchant Services Processing Company to process the disputes in question.
Refunds
Since each job is custom created for its owner, it cannot be reused or resold. After production has commenced, ALL SALES ARE FINAL.
Customer must notify Printing.coop within 7 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive a replacement the customer must return 100% of the received product within 10 days (at their own expense) from the time when the delivery was received. All new charges related to expediting printing (Rush Printing or Shipping) are NON REFUNDABLE, including those orders that are returned for any reason.
Right To Refuse
Printing.coop reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. We are not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to Printing.coop for printing and/or publication. Quotations are based on the accuracy of the specifications provided. Printing.coop can requote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with Printing.coop are to the client knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.
Alterations and/or Corrections
You may not change artwork after it has been submitted. If you need to make changes to your order you must call and cancel the order placed and resubmit the proper artwork by placing a new order.
Liability
Printing.coop's liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. Printing.coop warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. Printing.coop makes no other warranty and no actions or words of Printing.coop or its officers, employees or agents shall constitute a warranty.
Electronic Manuscripts Images
It is the client responsibility to maintain a copy of the original computer files, artwork and transparencies. Printing.coop is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until Printing.coop can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. Printing.coop does not archive your work for longer than it takes to produce the final product. Please save your work.
Indemnification
The customer represents that it has the legal right to produce all printed materials ordered from Printing.coop.com. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against Printing.coop based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by Printing.coop ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold Printing.coop harmless from and against any loss, damages, cost and expense arising from or Overruns and Underruns Printing.coop will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. This extra amount is normally to compensate for the industry standard variable consistency in cuts or colors. The generally accepted trade practice is plus or minus 10%. In the event of an underrun exceeding 10%, Printing.coop will bill for the actual quantity delivered.
Workmanship Guarantee
We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.
Inkjet Proofs
Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printer output. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices, and film-based proofs.
No refunds or credits will be given for a printed order which does not match your inkjet proof.
ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is "uncoated", we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
Disputes and Venue
For legal purposes, the venue for any dispute shall be Montreal, Quebec Canada.
Shipping and Delivery/p>
Customers may pick-up their order at the Printing.coop office during business hours. Charges for delivery/shipping of printing and supplies from Printing.coop are not included in quotations unless specified. Because shipping carriers are beyond our control, Printing.coop is not responsible for delays and/or damage incurred during shipping . Title for finished work passes to the customer upon delivery to the carrier at shipping point. In situations where the client has incorrectly entered the shipping address or changed the original delivery address, the client will be responsible to pay the supplemental charges charged by the various courrier services at cost plus 5% plus a 5$ administrative fee.( Please note that these fees apply at a per box rate; 5 boxes shipped= 5 separate fees) F.O.B.: Montreal, Quebec Canada
Communications from Printing.coop.
If you do not want to receive e-mails from Printing.coop about products and services that may be of interest to you, simply request to be added to our Do-Not-E-Mail list, Do-Not-Call list, and/or our Do-Not-Mail list by writing to the address below and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-E-mail, Do-Not-Call, and/or Do-Not-Mail). Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account.
Deactivation of Your Account. You may also request deactivation of your Printing.coop account by contacting Customer Care at [email protected] or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated.
Printing.coop Address for Written Requests. If you choose to indicate your preferences by mail, please be sure to include your exact name, mailing address, telephone number and specific preferences and send your written requests to the following address
Printing.coop
Customer Care
9166 rue Lajeunesse
Montreal Quebec H2M 1S2
Canada
How to manage your account:
If you wish to change your name, e-mail address, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by contacting [email protected] calling Customer Care at 1-866-899-2499 or writing to:
Printing.coop
Customer Care
9166 rue Lajeunesse
Montreal Quebec H2M 1S2
Canada
Website Security:
To maintain a high security with you information we have selected respected, trustworthy, and well known organization such as Converge, Paypal to store your information on their servers. When you establish an account at Printing.coop, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to "My Account" and selecting "Account Update."Printing.coop authorizes only those persons who need to know Personal Information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our Website to access your Personal Information.With respect to certain website hosting and other products and services provided to you, we may obtain access to data about your end users or customers. We generally process and use such end user and customer data on your behalf and under your instructions in accordance with our role as a mere processor of any such information on your behalf.
Claims
Claims for defects, damages, or shortages must be made by the client in writing no later than 5 calendar days after delivery. If no such claim is made, Printing.coop and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that Printing.coop performance has fully satisfied all terms, conditions and specifications.
Changes To Our Policy
Printing.coop may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise. This policy was last changed on Avril 1, 2018.
